Women’s Support Worker – Relief
|Responsible To||Service Manager|
|Location||Various locations across Dublin region and Wicklow town|
- To ensure that the needs of clients are central to the work of the organisation.
- To work to all Sonas Domestic Violence Charity services practices (quality standards), policies and procedures to ensure the delivery of quality, effective and safe services to clients.
- To carry out needs assessments, risk assessments and develop safety plans/ support plans to address these needs through the use of relevant Sonas tools.
- Ensure progression of clients’ support plan through case management approach.
- To make referrals or support clients in making self-referrals as necessary.
- To advocate for clients when appropriate and by agreement.
- To provide support to clients around safety issues, legal matters in relation to domestic abuse, court accompaniment and housing issues, as appropriate.
- To team-work with the Children’s Support team and other team members to ensure that women and children are provided with an integrated domestic violence service.
- To maintain all records and files according to the agreed standard and prepare reports as required.
- To adhere to Sonas and Tusla policies on child protection.
- To keep informed of developments in the area of domestic violence including new methods of work, changes in policy, legalisation, additional supports etc.
- To liaise effectively with other statutory and voluntary bodies.
- Relevant degree, preferably Social Care or equivalent
- Minimum of 2 years relevant experience to include a minimum of 1 year post qualification experience
- Minimum of 1 year post qualification experience of keyworking vulnerable clients essential
- A clear understanding of domestic abuse, child protection and welfare issues, risk and safety issues.
- Excellent interpersonal and communication skills
- Strong IT skills, comfortable using databases
- Knowledgeable on legal, housing and social welfare issues (particularly in relation to family law and domestic violence orders)
- Ability to work effectively as part of a team and on own initiative
- Have a flexible approach to the work in response to organisational change, development and review of best practice
- Committed to effective, professional practice
- Full driving licence and access to a car
- Experience of working with women and children affected by domestic abuse.
- Experience of working with Salesforce database
The above Job Description is a guide to the general range of duties and is neither definitive nor restrictive and will be subject to periodic review.