Women’s Support Worker Vacancy – Relief



Job Title

Women’s Support Worker – Relief

Responsible To Service Manager
Responsible For
  • Delivery of direct support services to women in Sonas community services team (Outreach, Visiting Support Service and Safe Home) Supported Housing, and/or Refuge services.
  • Ensuring best practice in the delivery of services to women in Sonas.
  • Ensuring the needs of clients and their children are central to the work of the service.
Location Various locations across Dublin region and Wicklow town



Main Duties

  • To ensure that the needs of clients are central to the work of the organisation.
  • To work to all Sonas Domestic Violence Charity services practices (quality standards), policies and procedures to ensure the delivery of quality, effective and safe services to clients.
  • To carry out needs assessments, risk assessments and develop safety plans/ support plans to address these needs through the use of relevant Sonas tools.
  • Ensure progression of clients’ support plan through case management approach.
  • To make referrals or support clients in making self-referrals as necessary.
  • To advocate for clients when appropriate and by agreement.
  • To provide support to clients around safety issues, legal matters in relation to domestic abuse, court accompaniment and housing issues, as appropriate.
  • To team-work with the Children’s Support team and other team members to ensure that women and children are provided with an integrated domestic violence service.
  • To maintain all records and files according to the agreed standard and prepare reports as required.
  • To adhere to Sonas and Tusla policies on child protection.
  • To keep informed of developments in the area of domestic violence including new methods of work, changes in policy, legalisation, additional supports etc.
  • To liaise effectively with other statutory and voluntary bodies.




  • Relevant degree, preferably Social Care or equivalent
  • Minimum of 2 years relevant experience to include a minimum of 1 year post qualification experience
  • Minimum of 1 year post qualification experience of keyworking vulnerable clients essential
  • A clear understanding of domestic abuse, child protection and welfare issues, risk and safety issues.
  • Excellent interpersonal and communication skills
  • Strong IT skills, comfortable using databases
  • Knowledgeable on legal, housing and social welfare issues (particularly in relation to family law and domestic violence orders)
  • Ability to work effectively as part of a team  and on own initiative
  • Have a flexible approach to the work in response to organisational change, development and review of best practice
  • Committed to effective, professional practice
  • Full driving licence and access to a car



  • Experience of working with women and children affected by domestic abuse.
  • Experience of working with Salesforce database


The above Job Description is a guide to the general range of duties and is neither definitive nor restrictive and will be subject to periodic review.